Delete Your Account

Last updated: 6 October 2026

You can delete your AG Quick Bite account and the personal data linked to it at any time — in the app, or with the form on this page if you no longer have the app.

Option 1 — in the app (instant)

Open the AG Quick Bite app and sign in.
Go to Account in the bottom menu.
Tap Delete account and confirm.

Your account is deleted straight away and you are signed out.

Option 2 — on this website

Fill in the form on this page with the mobile number (or e-mail) registered on your account. We may contact you on that number to confirm the request really comes from you, and we complete it within 7 days. You get a reference number when you submit.

What is deleted

Your profile: name, mobile number, e-mail address, profile photo, date of birth and anniversary.
Saved delivery addresses and location data.
Favourites, saved cart, loyalty points, wallet balance and referral code.
Notification tokens, marketing preferences and your personal offer history.
Sign-in links with Google or phone verification.

What is kept, and for how long

Order and invoice records (items, amounts, date, branch, payment method and the tax invoice number) are kept for the period required by tax and accounting laws, then deleted. They are no longer linked to your name or phone number — contact details on past delivery orders are removed.
Payment transaction references are kept by us and our payment partner as required by banking regulations.
Records needed for an open dispute, chargeback or legal claim are kept until it is resolved.

Unused wallet balance and loyalty points are lost when the account is deleted. Deletion cannot be undone — you can create a new account later, but your history will not come back.

Delete some data without deleting the account

Choose "Delete my data only" in the form to remove your saved addresses, favourites, marketing preferences and personal offer history while keeping your account. You can also remove addresses yourself in the app under Account → Addresses.

Questions

Phone: +01747413273 · E-mail: lorem@ipsum.com